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The Platinum seal of approval from Feefo

We’re delighted to announce that Purplebricks has won the Feefo Platinum Trusted Service award - that’s an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by customers.

Feefo only gives Platinum Trusted Service awards to companies that have achieved the Feefo Gold standard for three years or more, so we’re really pleased to get this award today.

All Feefo reviews are verified so we know this accreditation genuinely reflects the outstanding service our customers have received.

Ben Carter, Chief Marketing Officer here at Purplebricks, says: “We’re so proud to receive this Feefo Platinum Trusted Service Award which reflects the consistently high ratings customers have given us over the last three years. In particular, we’re delighted that our customers received such a high quality service throughout 2020, when our model became more relevant than ever. This award is a huge pat on the back for our hard-working teams and everyone at Purplebricks as we continue to deliver on our mission to make every move amazing.”

Congratulating Purplebricks on winning this year’s award, Steph Heasman from Feefo said, “The Trusted Service award has always been about recognising companies that are outstanding in customer experience and generate great feedback from happy customers.. This year, despite the incredible challenges of a global pandemic, so many companies using Feefo have continued to provide remarkably high levels of service and they deserve a huge amount of credit for what they have achieved. It’s why we have changed our criteria to be fair to the organisations that have struggled in such difficult circumstances. At Feefo we help our clients give their customers the best experiences possible. I’m confident that throughout 2021 we’ll see even greater customer experience achievements from our partners as we return to something like business-as-usual.”

You can learn more about what our customers have to say about us here:  

For more info on Feefo please visit:

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