Purplebricks Group plc (Purplebricks) want to give you the best Purplebricks experience possible. This Privacy Policy aims to give you a clear view of how we use personal information that you provide, our dedication to protecting it, your rights and the options you have to control your personal information and protect your privacy. It also outlines what personal information we collect about you when you visit our website, when you use our mobile apps, speak to our Contact Centre, or Local Property and Local Lettings Experts, how we use your personal information and the third parties we will share it with.
When you use our products and services we will ask for personal information (at the moment of collection we will explain what information is required in order for us to provide the particular product or service, and what information you may choose to provide), such as:
We are committed to protecting your personal information and implement appropriate technical and organisational security measures to protect it against any unauthorised or unlawful processing and against any accidental loss, destruction or damage.
We would like to send you information about products and services of ours, which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Purplebricks Group.
If you no longer wish to be contacted for marketing purposes, please click here.
Purplebricks will not share your information for marketing purposes with other companies unless you have consented to us doing so.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.
We want to make sure that your personal information is accurate and up to date. You may visit your Privacy Dashboard to correct or remove information you think is inaccurate. We will keep your personal information for one year from your last interaction with us unless we have a legal obligation to retain that information for a longer or shorter period.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 10 May 2018.
Please contact us if you have any questions about our privacy policy or information we hold about you:
By email
or write to us at:
Data Protection Officer
Purplebricks Group plc
Suite 7
First Floor
Cranmore Place
Cranmore Drive
Shirley
B90 4RZ
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. We comply with The Property Ombudsman Codes of Practice. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to your local data protection authority the Information Commissioners Office using their website.