The Blog

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A Coronavirus update from our CEO

On Monday evening, the Prime Minister asked the whole of the UK to stay safe and stay home and, following this latest advice, all Purplebricks Local Experts will be doing all viewings and valuations via video technology.  
For the last week, everyone in our contact centre has also been successfully working from home and our digital platform is keeping our customers moving as much as possible during this testing time.  
We’re using a plethora of video technology, such as WhatsApp, FaceTime, Zoom, Duo and Hangouts to conduct all viewings and valuations until Government guidelines change. Please get in touch with your local expert for more details.   
Video technology was something we were doing before the Coronavirus outbreak, so this isn’t new for us. As this technology becomes an increasing part of our daily lives, we are adapting and scaling up how this can keep home-movers connected. 
We’ll be working as hard as ever whilst we support this national effort and, as ever, please get in touch if you need our help

Best wishes,

Vic Darvey

We’re here for you

Your account dashboard is available online, and buyers and tenants will also be able to access viewings and everything else they need around the clock. Regardless of how the situation continues to develop, we’ll remain open for business. Our Customer Service, Property Management and Support teams have adapted to home working without loss of service or opening times and our digital-first approach is proving to be invaluable in keeping us fully open for business.