Terms & Conditions

Purplebricks Property Limited, 650 The Crescent, Colchester Business Park, Colchester, CO4 9YQ (company number 14856837) (Purplebricks).

• Terms Of Use

  • Introduction
  • What do words and phrases mean in these terms?
  • Acceptable use terms
  • Our responsibility to you
  • Notices
  • Legal principles
  • Special Provisions
  • No ownership
  • Our Privacy Policy
  • Registration
  • Anti Money Laundering
  • Access to the Online Platform
  • Booking a free valuation
  • Your agreement
  • Removal of content
  • Access to your Account and Content

  • Using your Information

    • Legal advisor
    • Estate Agent and Mortgage Advisors
  • Information and data

  • Legals

    • Copyright notice – DMCA
    • Violations of this agreement
    • License from you
    • Changes to content
    • Trademark information
    • Purplebricks proprietary rights
    • License from Purplebricks
    • Links and other third party materials
  • Changing these Terms of Use

• Privacy Policy

  • Introduction
  • What information do we collect about you?
  • Protecting your personal information
  • How will we use the information about you and why?
  • Marketing our products and services
  • Third parties to whom we provide your personal data
  • International Transfers
  • How long will we keep your personal information?
  • Cookies
  • Other websites
  • Your rights
  • Automated Decision Making
  • Changes to our Privacy Policy
  • Complaints
  • How to contact us
  • Access to your information and correction

• Service Agreement

• Lettings Disclaimer

  • Introduction
  • Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020
  • The Plugs and Sockets (Safety) Regulations 1994 (Consumer Protection Act 1987)
  • The Furniture and Furnishings (Fire safety) Regulations 1988 (As amended)
  • Building Regulations - Part "P" Electrical Safety in Dwellings (As amended)
  • The Smoke and Carbon Monoxide Alarm (England) Regulations 2015 (As amended)
  • The Gas Safety (Installation and Use) Regulations 1998 (As amended)

• Post Sale Charter

• Complaints Procedure

  • Complaints Procedure - Estate Agency Sales
  • Complaints Procedure - Lettings and Property Management

• Information for a Prospective Tenant

  • Introduction
  • Reserving a Property
  • Start Date of the Tenancy
  • Tenancy Agreement
  • Deposit
  • Initial Monies
  • Furnishings
  • Inventory
  • Move In

  • Tenants Referencing Guide

    • Introduction
    • What is Checked and What Information to Supply
    • Frequently Asked Questions
  • Your Consent

• Client Money Protection

• Save thousands claim substantiation

• Weekly commission paid substantiation