Promotional Terms & Conditions
Purplebricks Best Price Guarantee
1. The Promotion
The Purplebricks Best Price Guarantee (“Promotion”) applies to Purplebricks’ Package selling fees only and is subject to these Terms and Conditions.
2. What the Guarantee Covers
The Promotion applies to Purplebricks’ Upfront and No Sale No Fee selling prices only.
It does not apply to the cost of any optional extras or add-on services, including but not limited to:
Hosted viewings
Rightmove Premium listings
Drone photography
Enhanced photography
Any other ancillary services offered by Purplebricks or third parties
3. Eligibility
The Promotion is available to customers listing a residential property for sale in the UK.
Customers must be comparing like-for-like core selling services only.
The guarantee does not apply where the competing price includes reduced service levels, limited marketing exposure, or materially different terms.
4. Promotional Period
The Promotion runs from 1 January until 31 January.
Purplebricks reserves the right to amend, withdraw, or end the Promotion at any time without prior notice.
6. Standard Promotional Conditions
The Promotion cannot be combined with any other offer, discount, or incentive unless expressly stated.
Only one claim per property.
Purplebricks’ decision on eligibility and application of the Promotion is final.
No cash alternative is available.
The Promotion has no monetary value beyond its application to Purplebricks’ selling fee.
7. General
Purplebricks’ standard Terms of Business apply at all times.
Purplebricks reserves the right to refuse or revoke the Promotion in cases of suspected misuse or abuse.
Promotional Terms & Conditions
Christmas Advent 2025
T&Cs: New instructions between 1st December and 24th December (midnight) will be entered. For winners, selling fee will be refunded (excluding any add-ons) once property is first listed.
Promoter
This promotion is run by Purplebricks Group Limited, registered in England and Wales.
Eligibility
Open to UK residents aged 18 or over.
One entry/claim per property address unless otherwise stated.
Employees of Purplebricks (and their households) may be excluded from participation at Purplebricks’ discretion.
Promotion Period
The offer is valid only during the dates communicated in promotional materials.
Purplebricks may amend or withdraw the promotion at any time.
How to Qualify
Customers must follow the specific steps stated in the promotional material (e.g., book a valuation, instruct within the timeframe, use a promo code, etc.).
What the offer includes
The promotion applies only to the specified Purplebricks products/services (e.g., Upfront, Flexi, Pay on Completion) as described in the promotional materials.
Add-ons and third-party services (e.g., EPCs, mortgages, conveyancing) are excluded unless explicitly stated.
Payment and refunds
Any discounts will be deducted from the eligible fee at point of purchase.
No cash alternative. Discounts cannot be transferred or combined with other offers unless explicitly stated.
If the customer cancels their instruction in line with Purplebricks’ standard terms, any refund will exclude the value of the promotional discount.
Verification and misuse
Purplebricks reserves the right to verify eligibility and refuse or withdraw the offer if misuse, manipulation, or breach of these terms is suspected.
Offers provided in error or misapplied may be reversed.
Changes to the promotion
Purplebricks may amend, suspend, or withdraw the promotion without prior notice where necessary (e.g., fraud, technical errors, unforeseen circumstances).
Liability
Purplebricks is not responsible for technical issues preventing participation.
General
Participation indicates acceptance of these Terms & Conditions.
Purplebricks’ standard Customer Terms & Conditions also apply.
English law applies and disputes will be handled by the courts of England & Wales.