How does Purplebricks work?

You can still have valuations in person during the current national restrictions, but we’re continuing to give you the choice about how you’d like to move. Our Local Experts are offering valuations via video call apps such as WhatsApp, Skype or any of your preferred platforms. You can discuss this option with your Local Expert when they call ahead of your valuation. If you’re happy to have an in home valuation, all of our appointments will remain safe and socially distanced.

After we’ve conducted your valuation, you’ll get a full valuation report. This will include your property value, as well as all details discussed as part of your valuation.

You can then instruct us to get your home on the market for a fixed fee of £999 across England, or £1,499 in London and surrounding areas. You can choose to pay upfront, or you can defer your payment for up to 10 months after advert publication.

Upon instruction, we’ll create your advert. If you choose a virtual valuation, then we’ll edit the photographs you provide to us and add floor plans where possible, followed by a well-crafted description. If you select an in home valuation, then we’ll gather these on our visit while following government safety guidelines. You can also add a Video Tour to your property listing so viewers can browse from the comfort of their own home. Your property will then be listed on Zoopla, Rightmove and Purplebricks, and we’ll get a For Sale board up.

We’re continuing to ask customers to manage viewings with potential buyers via virtual viewings where possible, using their preferred video call apps. We’re also still offering safe in home viewing services – including wearing face coverings, limiting the amount of people attending a property, shortening appointments, and following all other necessary precautions. Alternatively, buyers can view a Video Tour on your property advert if one has been uploaded. Virtual or in home viewings can be booked online by your buyers, and you can control the times you’re happy for them to happen by approving each one.

The Purplebricks app allows you to manage your sale at any time, get instant feedback from buyers and even accept offers. Your Local Expert will help handle negotiations too. Once you’ve accepted the offer, our Post-Sales support team will guide you through the conveyancing process and be on hand to assist with any questions.