
How does Purplebricks work?
Tens of thousands of reviews.
How we’re keeping Britain moving safely
Our Local Property Experts are dedicated to providing you with the best possible service. That’s why we’re committed to helping you move safely, in line with the latest government guidance across the UK.
Where is the property you are selling located?
Make a selection to see how Purplebricks works differently across the UK.
Note: Last updated 6th January 2021
For more detail on our response to COVID-19, visit the following: FAQs | Blog
Read the latest information from .gov.uk for the most up-to-date government advice on COVID-19 in England.
How Purplebricks works in England
1
Your free valuation
Your free valuation
You can still have valuations in person during the current national restrictions, but we’re continuing to give you the choice about how you’d like to move. Our Local Experts are offering valuations via video call apps such as WhatsApp, Skype or any of your preferred platforms. You can discuss this option with your Local Expert when they call ahead of your valuation. If you’re happy to have an in home valuation, all of our appointments will remain safe and socially distanced.
2
Your valuation report
Your valuation report
After we’ve conducted your valuation, you’ll get a full valuation report. This will include your property value, as well as all details discussed as part of your valuation.
3
Instruction
Instruction
You can then instruct us to get your home on the market for a fixed fee of £999 across England, or £1,499 in London and surrounding areas. You can choose to pay upfront, or you can defer your payment for up to 10 months after advert publication.
4
Your advert
Your advert
Upon instruction, we’ll create your advert. If you choose a virtual valuation, then we’ll edit the photographs you provide to us and add floor plans where possible, followed by a well-crafted description. If you select an in home valuation, then we’ll gather these on our visit while following government safety guidelines. You can also add a Video Tour to your property listing so viewers can browse from the comfort of their own home. Your property will then be listed on Zoopla, Rightmove and Purplebricks, and we’ll get a For Sale board up.
5
Managing your viewings virtually or at home
Managing your viewings virtually or at home
We’re continuing to ask customers to manage viewings with potential buyers via virtual viewings where possible, using their preferred video call apps. We’re also still offering safe in home viewing services – including wearing face coverings, limiting the amount of people attending a property, shortening appointments, and following all other necessary precautions. Alternatively, buyers can view a Video Tour on your property advert if one has been uploaded. Virtual or in home viewings can be booked online by your buyers, and you can control the times you’re happy for them to happen by approving each one.
6
Completing your sale
Completing your sale
The Purplebricks app allows you to manage your sale at any time, get instant feedback from buyers and even accept offers. Your Local Expert will help handle negotiations too. Once you’ve accepted the offer, our Post-Sales support team will guide you through the conveyancing process and be on hand to assist with any questions.
Meet your experts
Dedicated Local Experts (and only the best).
Our Local Property Experts all know their patch inside out. They aren’t based in branches, which mean they can be on hand 7 days a week; to help at every step.
Meet your expertsWhat's included?
A simple fair fixed fee from only £999.
Choose to pay when you instruct us or up to 10 months after advert is published if you defer your payment. Add accompanied viewings or show people around yourself, you decide.
What's included?Hear from our customers
The most reviewed estate agent ever.
Our customers shared their experiences and honest opinions of the service they received versus expectations. This helps us know what works well and also where we can improve.
Hear from our customersArrange your free valuation
Our Local Property Experts are flexible, so they can arrange a virtual or in home valuation with you at a time that suits you.
I'm ready to instruct.
Get your home on the market in the fastest possible way.