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Most people find the answer they're looking for in our FAQs

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Most popular questions answered.

What is included in my selling fees?

Everything is included other than the cost of an EPC (if you need one) and if you want us to conduct the viewings. Many customers rely on their Local Property Expert and team to manage viewings due to their experience of managing buyers and knowledge of the local housing market. Our viewings service, which covers all viewings, costs £300 or £399 in London and surrounding areas. Both prices include VAT. Around 40% of our customers choose this option. There are no hidden fees or charges.

How do I arrange a valuation?

You can arrange a valuation direct with one of our Local Property Experts direct on our website. Book online in seconds.

When do I pay my fees and how do I make a payment?

All of our customers have the choice not to pay anything at the time when they engage us to sell their property. You can pay later when any of the following occurs, whichever happens first:

  • When the property sells and the legal process is complete;
  • If you withdraw your instructions for us to market the property;
  • If you withdraw from using Advanced Conveyancing;
  • Ten months from the date when you agree to use our services.

Instructing Purplebricks is easy. Just click the “INSTRUCT PURPLEBRICKS” button either on your email, in your Valuation Report or in account and follow the onscreen instructions.

What is the cost for a board?

If you are selling a property then the Purplebricks for sale board is included in the price (including the delivery and erection of the board). If you require a replacement board or would like one for your rental property, the cost is £60 plus VAT.

If I choose to pay later, do I need to enter into a separate agreement?

No. Your agreement will be with Purplebricks Group Plc although we do have the right to assign the liability to a third party who own the liability and collect payment.

How can you give me such a great service?

How can you give me such a great service?

How can you charge so little?

How can you charge so little?

Why would you get me the best price?

Why would you get me the best price?

Why would I sell with someone new?

Why would I sell with someone new?

Do I have to do everything myself?

Do I have to do everything myself?

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