Sarah Pownall

Sarah's journey to estate agency

With over 23 years of experience in the property industry, I have witnessed a significant evolution in how people buy and sell homes. What began as a traditional process has transformed dramatically with the rise of platforms like Rightmove and other online portals. Eight years ago, after obtaining my NFOPP Level 3 Award in the Sale of Residential Property, I joined Purplebricks, inspired by their innovative approach to addressing common frustrations such as high fees and inconvenient hours. Since then, I have seen the business adapt and thrive, embracing modern technology to simplify and enhance the customer journey. Leveraging my extensive industry knowledge, we’ve moved into the realm of virtual valuations—an approach that not only saves customers time and money but also offers greater convenience and flexibility, all while maintaining the same high standard of service, honesty, and transparency throughout the process.