This information will provide you with all you need to know on the process of applying for a property with Purplebricks, all the way through to collecting the keys to your new home.

Making an offer, reserving a property & referencing

After making an offer for the property via Purplebricks’ Online Platform, and having this accepted by the landlord, you will be prompted to complete you reference application form.

The referencing procedure will include:

  • Credit status checks
  • Employment checks
  • Previous landlord reference
  • Any other information to help assess the affordability check
  • ID check

We request you send us a copy of your passport (visa if applicable) and proof of address (bank statement/utility bill) for each tenant within 24 hours of paying the referencing fees. Please use the following file transfer site:, sending all documents to ref and quoting the property address in the message section.

Should this not be completed, the landlord retains the right to re-advertise the property.

Start date of tenancy

At the point of making an offer, you will be asked for a preferred date for the commencement of your tenancy. Please note that we require a minimum of 7 days to complete the administration on a new tenancy. This move in date will not be confirmed until referencing has been completed. We would also advise that no removal services are booked until the time to collect your keys has been agreed.

Tenancy agreement

Following a successful referencing application, you will be emailed the Tenancy Agreement. Please read this carefully as it is a legally binding document.

We offer initial tenancies of either six or twelve months. At the conclusion of this term, subject to agreement from the landlord, you may be offered another fixed term contract, or the tenancy will roll on a month by month period basis.

We would ask you sign and initial the agreement where applicable via Adobe sign within 5 working days of receipt. Once you have moved in, a copy of this agreement will be emailed to you signed by, or on behalf of, the landlord.

By submitting a tenancy application with Purplebricks, you agree to receive a copy of your 'How to Rent Guide' electronically in the form of a PDF. Should you require a hard copy, please inform you dedicated Lettings Coordinator.


You will need to pay a deposit for the property, usually between one and two months’ rent. This will be registered in a recognised deposit scheme for the duration of your tenancy. As part of the registration process, we would ask you to read and sign the Prescribed Information via DocuSign within 5 working days of receipt.

Initial monies

Prior to you moving in, you will need to pay the outstanding balances on your account as detailed in your declaration of fees which you will receive following the return of satisfactory references. This will include your first months’ rent and deposit.

The funds must be cleared at least 5 working days prior to the commencement of your tenancy.

Once payment has been made, your will receive a receipted invoice.


The inclusion of furnishings and appliances within the let should be discussed prior to the signing of agreements. Levels of furnishing vary greatly and no set precedent exists. If you require clarification on what will be included, please contact us at your earliest opportunity. We will ask the landlord to supply a brief list of furnishings at this stage.

Purplebricks or the Landlord will not be held liable to supply items that are assumed to be included.


Prior to, or on the day of you moving in you will be supplied with a schedule of condition for the property. We would ask you to check this carefully, amend if necessary, sign where appropriate and return to us within 3 working days.

Move in

We will arrange for you to meet either our Local Property Expert or the Landlord at the property on the day of the commencement of your tenancy. All tenants are required to bring their passport with them to the handover. You will then be provided with all relevant contact information and keys.